Support for WallyLedger
Use this page as the public support entry point for WallyLedger while the app is in active development and pre-launch preparation.
Support contact
Primary support placeholder: [replace with support contact before launch]. Replace this before launch with the real support inbox used for App Store and customer communication.
Support requests can be reviewed as quickly as possible, but this page does not promise a fixed response time or service-level agreement.
Before launch
This support page is ready to serve as WallyLedger’s public help destination, but it still contains placeholder contact details that should be replaced before broad public release.
What to include in a support request
When reaching out for help, it is useful to include:
- the platform you were using,
- what you expected to happen,
- what happened instead,
- any relevant screenshots,
- whether the issue can be reproduced.
Product status
WallyLedger is currently in development. Public-facing wording on this site avoids promising exact release timing, unsupported features, or fixed support commitments.
Frequently asked questions
How do I report a bug?
Send a clear description of the issue, the platform you used, and any steps that help reproduce it. Screenshots are helpful when available.
How do I request a feature?
Feature ideas are welcome. Include the problem you are trying to solve so requests can be evaluated in context rather than as isolated features.
Is my data private?
WallyLedger is positioned as a privacy-first product. Public claims should remain conservative until final app behavior, hosting details, and legal review are fully locked in.
Which platforms are supported?
WallyLedger is being built for macOS, iPhone, and iPad, with watchOS support presented as a companion experience where practical.